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FAQ

Q1. What about your shipping package?

A: Most of our products are shipped with the original factory new package, we will cover our professional foam protective packaging to keep worldwide shipping not damaged.

Q2.Do your products have a warranty?

A: All our original new products come with a one-year factory warranty worldwide.

Q3. Are your products all brand new original products?

A: Yes, we are all brand new genuine products from the original factory or authorized suppliers.

Q4.Can you fast ship to my address?

A: Yes, we have DHL, FedEx, UPS, and other express channels. Compared with other suppliers, our express fee will be lower.

Q5.What Brand do you deal with?

A: We handle basically all the famous industrial brands (Schneider, Allen Bradley, ABB, Siemens, Fuji Electric, Mitsubishi Electric, Omron, HUYU, LS, FATEK, SICK, Autonics ……) covering electrical, automation, pneumatics, sensors ……

Q6. You guys Is there a MOQ requirement?

A: Most of our products do not have MOQ requirements, only customized products, and some unique products will require MOQ.

Q7.Does your product have a product certificate?

A: Most of our products own CE, CQC, RoHS, some products own UL, CSA VDE Certificates.

Q8.How to visit your company?

A: We are located in Shanghai, China. we are 30mins drive distance to the airport and 40 mins' distance to the railway station, 15mins to any Metro station.

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